Payroll Specialist

At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES.

We’re  hiring a Payroll Specialist in Washington, DC!

The Payroll Specialist will be responsible for processing payroll, supporting employee benefits programs, and ensuring compliance with federal, state, and local regulations. This role requires strong attention to detail, knowledge of ADP as a payroll system, and experience handling pay and benefits compliance for a multi-state workforce. The ideal candidate has a background in the restaurant, hospitality, or retail industry and is adept at navigating the complexities of payroll in multiple jurisdictions. This location is based on Washington, DC.

Company Core Values & Expectations:

• Vibrant – Abundantly happy, fun, passionate, playful, and kind
• Integrity  –  Honest, caring, real, and always striving to do the right thing
• Belonging – Work as a team to make people feel welcome 
• Energy – Active, proactive, and work hard to make things happen
• Seize the Moment – Make the most of every opportunity by saying yes, by trying new things, and by being original

As a CYM team member, you’ll make an impact by:

• Creating extraordinary moments for guests
• Contributing to our business with your ideas and feedback
• Supporting and lifting up our communities and neighborhoods
• Being yourself and making genuine relationships with other team members and guests

Your core responsibilities will be:

• Processes bi-weekly payroll for 400+ employees across multiple states, ensuring accuracy and compliance
• Maintains payroll records, including earnings, deductions, and tax withholdings
• Ensure accurate distribution of tips and service charges in compliance with company policies and legal requirements.
• Address payroll-related questions from employees regarding paychecks, deductions, and benefits in a timely manner, providing service that reflects our core values 
• Collaborates with HR and Finance teams to address payroll discrepancies and resolve employee inquiries
• Ensures that all required payroll data, including status change forms, tax-related documents, benefit information, direct deposit information, and time off accruals are accurately collected and documented for all employees
• Ensure compliance with federal, state, and local employment regulations, including wage and hour laws
• Processes employee increases, bonuses, and other commissions required for payroll
• Assist with year-end payroll reporting, W-2 processing, annual employee reporting, and audits
• Update payroll records for new hires, terminations, promotions, and pay rate changes.
• Manage relationships with third-party payroll and benefits providers
• Supports administering benefits programs, including health insurance, retirement plans, and leave policies
• Support open enrollment and employee benefits communications
• Supports in Worker’s Comp., Disability, Paid Family Leave, FMLA, and other leave and/or claims processing
• Responds to unemployment insurance requests in a timely fashion
• Stay up-to-date on changes in employment laws and regulations affecting payroll and benefits
• Supports management of HRIS and Payroll systems, ensuring accurate data entry, system updates, and reporting.
• Creates and updates Standard Operating Procedures (SOPs) for all assigned duties
• Other finance, employee records, and benefits duties as assigned

You’ll be a great addition to the CYM team if you have:

• 2+ years of experience in payroll and benefits administration, preferably in the restaurant, hospitality, or retail industry.
• Strong knowledge of multi-state payroll processing, tax laws, and compliance requirements.
• Proficiency in ADP payroll software and Microsoft Excel.
• Experience managing employee benefits programs, including health insurance and retirement plans.
• Excellent analytical, problem-solving, and organizational skills.
• Strong attention to detail and ability to maintain confidentiality.
• Effective communication skills with the ability to address employee payroll and benefits inquiries.
• Proficiency in speaking Spanish is a plus.

You’ll love working at CYM because:

• Competitive base salary: $70,000 and 10% bonus opportunity
• We have a friendly, fun, and positive work environment, with a welcoming and supportive team, and opportunities to grow
• A benefits package that includes health, dental, and vision insurance, and 401k, paid vacation, and paid parental leave
• Other staff benefits include, free Call Your Mother staff meals, free fitness and wellness classes, English/Spanish classes, and more

We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.